The First-Payout Promise

Payouts Playbook includes a refund promise tied to your first documented, good-faith attempt.

What you must do

  1. Start with an active offer listed in the Current Opportunities List, a replacement designated by Payouts Playbook, or an offer you find and verify using the methods in Section 3. A "replacement designated by Payouts Playbook" means an offer we add to the Current Opportunities List to replace a listed offer that has ended.
  2. Read and save the complete official terms, including the eligibility rules, required activity, deadlines, and payout period.
  3. Use the Playbook and the provided tracker or an equivalent written record to determine whether you can reasonably complete the stated requirements.
  4. If the offer is workable, apply through the required official method using accurate information.
  5. If approved, complete every published activity by its deadline and keep the account funded, unrestricted, and in good standing through the payout period.
  6. Keep redacted records showing the offer, your application or enrollment, qualifying activity, and outcome.
  7. If you complete the requirements, allow the full payout period stated in the official terms.

When the promise applies

The promise applies to your first documented, good-faith attempt when any one of these happens:

  • After using the Playbook to find offers and review their official terms, you determine that you cannot meet the requirements needed to qualify for any available payout.
  • You submit an accurate application through the required method and the institution declines it.
  • You are approved, follow every published stipulation, complete the qualifying activity on time, and the institution does not issue the payout by the end of its stated payout period.

How long you have

The First-Payout Promise is valid for six calendar months from your purchase date. If you opened your offer account within those six months and its stated payout period ends later, you may request a refund up to 30 days after that payout period ends.

How to request a refund

Email hello@payoutsplaybook.com with the subject "First-Payout Promise Request". Include your purchase email, your purchase date, a brief explanation of what happened, and the provided tracker or an equivalent record showing the opportunities reviewed or attempted, relevant dates and requirements, and why no payout was received. Include redacted evidence when appropriate. Never send passwords, security codes, full account numbers, full statements, or your Social Security number. We may ask for reasonable clarification before completing the review.

Email your refund request

Limits

Refunds are limited to the original $37 purchase price and exclude fees, taxes, lost interest, purchases, transfer costs, and other expenses. Approved refunds are issued to your original payment method within 10 business days of approval. The promise covers one documented good-faith attempt, not approval or income.

Read our Terms & Privacy, including Section 7, Refund Policy.